Personal Identification Information (“PII”)
We may collect PII from Users in different ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number,
Users may, however, visit our Site anonymously.
We will collect PII from Users only if they submit such information to us.
Users have the right to refuse to supply PII, but it could prevent them from having access in some Site pages.
Non-Personal Identification Information (“NPII”)
We may collect NPII about Users whenever they interact with our Site.
NPII may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.
Our Site uses “Cookies” to enhance User experience (UX). User’s web browser will place cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
How we use collected information
HANDCOH collects and uses Users personal information for these purposes:
– Enhance customer service.
– Respond more effectively to your customer service requests and support needs.
– Customise user experience (UX).
– Aggregate and understand how Users as a group use the services and resources provided on our Site.
– Improve our Site.
– Proceed with transactions.
– We may use the information Users provide about themselves when placing an order only to provide service to that order. Such information is shared only to third part necessary to provide the service to the User.
– To send emails.
The email address is provided by Users for order processing.
The email address will only be used to send information about the order, respond inquiries, requests or questions.
If a User subscribes to our mailing list, he’d receive emails that would include company news, updates, related product or service information, etc. If a User would like to unsubscribe from receiving future emails, such detailed instructions will be at the bottom of each email. User can also contact us via our Site for this purpose.
How do we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, modification, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users PII to others. We may share generic aggregated demographic information not linked to any PII regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Acceptance of Terms